My Marriott Cake Hell

Fascinating day at the Blogging4Business seminar in London today (even managed to get myself interviewed for BBC Radio Five Live's Pods & Blogs show - starting in about 30 minutes, I'm told).
One highlight of the event came when one delegate recounted the tale of how two months after posting a blog entry titled 'My Dell Laptop Nightmare', she was contacted by Dell customer service and the offending item replaced. When the event caterers today ran out of desserts I jokingly suggested writing a blog post titled "My Marriott Cake Hell' and seeing how long it would be before the free gateaux arrived. I'm waiting...